Refund policy

30-Day Worry-Free Guarantee

We stand behind every product we sell. If anything is wrong with your order, we make it right — fast and without hassle.

Damaged, defective, or not as described

If your item arrives damaged, defective, or meaningfully different from the listing, contact us within 30 days of delivery with a photo or short video of the issue. You choose: a free replacement or a full refund. You do not need to ship anything back.

Wrong item received

We will send the correct item free of charge or refund you in full — your choice. No return shipment needed.

Order not delivered

Every order ships with tracking. If tracking shows your order was lost in transit, we reship it or refund you in full.

Change of mind

Because our products ship directly from fulfillment warehouses, we are unable to accept change-of-mind returns. Please check sizes, colors, and details before ordering — and ask us anything before you buy.

How to make a claim

Contact us via the store chat or email with your order number and a photo of the issue. Claims are acknowledged within 24 hours. Approved refunds are issued to your original payment method within 5–10 business days.